Copado experienced a major incident on June 12, 2025 affecting CICD and CICD and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:53 PM UTC
We have detected a global service disruption as of 13:28 CST, which is impacting, but is not limited to, both Google Cloud and Amazon Web Services worldwide. This disruption is impacting Copado, Salesforce, and many other products and services. During this time you may experience issues such as inability to login, authenticate, and interact with Copado/Salesforce. We will continue to update our status as more information becomes available.
- investigating Jun 12, 2025, 07:24 PM UTC
We are seeing a partial recovery in internal Copado Job executions. All the systems have been updated to Degraded Performance.
- monitoring Jun 12, 2025, 08:08 PM UTC
We have observed a full recovery across Copado Robotic Testing, Copado Explorer, Essentials, and Copado AI services. We are still seeing partial degradation affecting CICD jobs. Our team is actively monitoring the situation to ensure full restoration of all services.
- resolved Jun 12, 2025, 08:55 PM UTC
Google Cloud's mitigation efforts have led to all services showing significant recovery. We will continue to monitor to ensure we don't see signs of the disruption recurring, but at this time, all known impact has subsided. All services are operational.