Copado incident

Service degradation

Minor Resolved View vendor source →

Copado experienced a minor incident on January 11, 2018, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2018, 06:02 PM UTC
Resolved
Jan 11, 2018, 10:44 PM UTC
Duration
4h 42m
Detected by Pingoru
Jan 11, 2018, 06:02 PM UTC

Update timeline

  1. identified Jan 11, 2018, 06:02 PM UTC

    Heroku is experiencing degrade services, and this may be impacting some of the processes running in Copado. https://status.heroku.com/incidents/1372 In addition, Github is experiencing some degradation, possibly fixed, that we are also monitoring. https://status.github.com/messages

  2. identified Jan 11, 2018, 08:29 PM UTC

    We are mitigating the impact on our provider issues, Heroku and Quotaguard mainly, but most GIT related jobs are still failing in the US region.

  3. monitoring Jan 11, 2018, 09:45 PM UTC

    Our service providers have stabilised the issues, and are normalising the situation. We will keep monitoring for unusual activity, but all services seem to be running as expected.

  4. resolved Jan 11, 2018, 10:44 PM UTC

    All systems and services are running operational.