Copado incident

Issue affecting customers on our Google Cloud Platform backend

Major Resolved View vendor source →

Copado experienced a major incident on March 29, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2021, 04:49 PM UTC
Resolved
Mar 29, 2021, 06:00 AM UTC
Duration
—
Detected by Pingoru
Mar 29, 2021, 04:49 PM UTC

Update timeline

  1. resolved Mar 29, 2021, 04:49 PM UTC

    Starting on 3/29/2021, 1:44 AM Central, through 3/29/2021 11:15 AM Central, Copado customers on our Google Cloud Platform backend experienced issues that prevented the use of Copado functionality. This issue was caused by new instances created using auto-scaling. Our engineers were able to determine the source of the issue and modify the process for creating new instances to prevent this from occurring in the future.