Copado incident

Unexpected character error

Major Resolved View vendor source →

Copado experienced a major incident on June 23, 2021 affecting CICD, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2021, 02:57 PM UTC
Resolved
Jun 23, 2021, 05:01 PM UTC
Duration
2h 3m
Detected by Pingoru
Jun 23, 2021, 02:57 PM UTC

Affected components

CICD

Update timeline

  1. investigating Jun 23, 2021, 02:57 PM UTC

    Multiple customers are receiving an error when performing activities in Copado: Error: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at input location [1,2] This issue was initially reported at 6/23/2021 8:08 AM. We are working with IT and Engineering to address this and will update the status as soon as possible.

  2. resolved Jun 23, 2021, 05:01 PM UTC

    This incident has been resolved.