Copado experienced a notice incident on October 21, 2021 affecting CICD and CICD, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
CICDCICD
Update timeline
- investigating Oct 21, 2021, 01:20 PM UTC
We are currently investigating reports of slowness and an increased rate of error messages in Copado. The issue is limited to customers on our Heroku backend.
- identified Oct 21, 2021, 03:14 PM UTC
Remediation efforts are currently underway, and performance is improving. This Incident will be updated shortly when remediation efforts are completed.
- resolved Oct 21, 2021, 03:42 PM UTC
Remediation complete, and performance has returned to normal.