Copado experienced a minor incident on July 20, 2022 affecting CICD and CICD and 1 more component, lasting 19h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 20, 2022, 05:10 PM UTC
We are seeing multiple examples of customers' Copado performance being impacted by Salesforce performance degradation. https://status.salesforce.com/ We are engaged with our internal infrastructure and engineering teams, as well as with Salesforce, to monitor the situation. We will share updates here as they become available.
- monitoring Jul 20, 2022, 08:30 PM UTC
Salesforce has updated their incident statuses to indicate the performance degradation is resolved- but we are still seeing a number of long-running jobs that are awaiting responses from Salesforce. We will continue to monitor and update this status when the issue appears to be fully resolved from our end.
- monitoring Jul 21, 2022, 12:28 AM UTC
We are still seeing examples of long-running jobs awaiting a response from Salesforce- this incident will remain in Monitoring status until we see further confirmation that the issue is entirely resolved.
- resolved Jul 21, 2022, 12:26 PM UTC
All jobs are running as expected. We are marking this incident as resolved.