Convex experienced a notice incident on June 27, 2025 affecting Free & Starter and Free & Starter, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Free & StarterFree & Starter
Update timeline
- investigating Jun 27, 2025, 03:31 PM UTC
We are currently investigating this issue.
- investigating Jun 27, 2025, 03:35 PM UTC
Incident appears to be out-of-memory conditions in our traffic layer. Tentativey marking recovered, but team is still monitoring.
- monitoring Jun 27, 2025, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 27, 2025, 03:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 27, 2025, 04:21 PM UTC
This incident has been resolved.