Converlens Outage History
Converlens is up right nowPingoru has recorded 14 incidents for Converlens: 5 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 20 of 518 (4%) |
Incidents, newest first
Major October 13, 2026 Help Desk and Support site is down 20h 8m Current status by service (Help Desk and Support site)
Started Oct 13, 2026, 06:09 PM UTC· resolved Oct 14, 2026, 02:17 PM UTC
- investigating Oct 13, 2026, 06:09 PM UTC
Help Desk and Support site went down.
- resolved Oct 14, 2026, 02:17 PM UTC
Help Desk and Support site recovered.
Minor January 11, 2026 Upstream provider experiencing service issues 1h 58m Current status by service (Converlens App), Current status by service (Converlens App)
Started Jan 11, 2026, 06:36 AM UTC· resolved Jan 11, 2026, 08:34 AM UTC
- investigating Jan 11, 2026, 06:36 AM UTC
The infrastructure provider hosting Converlens UI (Netlify) is experiencing intermittent access issues.
- resolved Jan 11, 2026, 08:34 AM UTC
The Netlify CDN hosting the Converlens UI experienced about 1.5 hours of intermittent issues. Converlens remained substantially available during this time, but certain users may have seen degraded access during this window.
Minor November 23, 2025 Error loading the admin backend interface 50m Current status by service (Converlens App), Current status by service (Converlens App)
Started Nov 23, 2025, 09:30 PM UTC· resolved Nov 23, 2025, 10:20 PM UTC
- investigating Nov 23, 2025, 09:30 PM UTC
Our team are currently investigating an error on the admin user interface.
- resolved Nov 23, 2025, 10:20 PM UTC
This issue is now resolved
Minor November 11, 2025 Unable to submit survey responses 1h 39m Current status by service (Backend Services), Current status by service (Backend Services)
Started Nov 11, 2025, 12:06 AM UTC· resolved Nov 11, 2025, 01:45 AM UTC
- investigating Nov 11, 2025, 12:06 AM UTC
Some customers have reported issues submitting surveys. Team is investigating.
- resolved Nov 11, 2025, 01:45 AM UTC
All affected instances have now returned to normal.
Major June 13, 2025 Google Cloud incident – Current status by service (Backend Services)
Started Jun 13, 2025, 04:09 AM UTC· resolved Jun 13, 2025, 04:09 AM UTC
- resolved Jun 13, 2025, 04:09 AM UTC
Google Cloud experienced a major service disruption between 10:51 - 18:18 12 June 2025 PDT. Their incident page is available here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW Service has now returned to normal. Converlens core services were not directly impacted by this, in respect of our application servers, databases, and other application infrastructure remained running, and our engineers were able to access and confirm status. Our automated status checks also all remained green during this time, reporting no issues. However we had multiple reports from customers being unable to connect to Converlens domains during this period, reporting what appeared to be routing and network access errors, which appeared to prevent connections to the running Converlens services. Google have yet to provide further information about this incident or a post-mortem, however all services have since been restored.