Convercent incident

Brazil - Call Center Shared Line Number Addition

Notice Resolved View vendor source →

Convercent experienced a notice incident on February 16, 2024 affecting Convercent Helpline Call Center, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 08:52 PM UTC
Resolved
Feb 16, 2024, 08:52 PM UTC
Duration
—
Detected by Pingoru
Feb 16, 2024, 08:52 PM UTC

Affected components

Convercent Helpline Call Center

Update timeline

  1. resolved Feb 16, 2024, 08:52 PM UTC

    All, We have acquired an additional Toll-Free Brazil number and is available for use. The number is +55 800 008 9024 and has been added to the landing pages for shared numbers.