Convercent incident

India - Call Center Shared Line Number Additon

Notice Resolved View vendor source →

Convercent experienced a notice incident on February 16, 2024 affecting Convercent Helpline Call Center, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 08:56 PM UTC
Resolved
Feb 16, 2024, 08:56 PM UTC
Duration
Detected by Pingoru
Feb 16, 2024, 08:56 PM UTC

Affected components

Convercent Helpline Call Center

Update timeline

  1. resolved Feb 16, 2024, 08:56 PM UTC

    All, We have acquired an additional Toll-Free India shared number and is available for use. The number is 000 800 050 3898 and has been added to the landing pages for shared numbers. This number has no call restrictions and is mobile enabled.