Convercent incident

Ethics Issue Manager and Disclosure Management Service Degradation

Minor Resolved View vendor source →

Convercent experienced a minor incident on July 11, 2024 affecting EU Production, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 02:00 PM UTC
Resolved
Jul 11, 2024, 02:45 PM UTC
Duration
44m
Detected by Pingoru
Jul 11, 2024, 02:00 PM UTC

Affected components

EU Production

Update timeline

  1. investigating Jul 11, 2024, 02:00 PM UTC

    We’ve identified an issue where users may experience failure to load pages within the Disclosure and Issue Management modules. The impact is limited to users accessing the service through the EU Production environment. We’re investigating the issue and will provide an update as soon as possible.

  2. resolved Jul 11, 2024, 02:45 PM UTC

    The issue has been resolved. If you are still experiencing issues, please contact our support teams quoting IM-631.