pingoru pingoru Contextual AI had 2 outages in the last 2 years totaling 3h 27m of downtime, averaging 0.1 incidents per month.
There were 2 Contextual AI outages since March 25, 2025 totaling 3h 27m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently experiencing degraded performance that may be related to a Google Cloud Platform service disruption. Our team is actively investigating the issue.
We are observing most GCP services recovered from the outage and our services are back to full availability. Our team is continuing to monitor.
Due to upstream issues with Auth0, logging in to the Contextual AI frontend is currently unavailable. API-key based usage is not affected. Contextual on-call is actively investigating the issue and will report back with further updates.
The incident has been mitigated by the Auth0 team and authentication is back to full availability.