Contentstack incident

Contentstack - AWS NA - Automate Degradation

Minor Resolved View vendor source →

Contentstack experienced a minor incident on September 4, 2025 affecting Automation API, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 04:55 AM UTC
Resolved
Sep 04, 2025, 06:29 AM UTC
Duration
1h 34m
Detected by Pingoru
Sep 04, 2025, 04:55 AM UTC

Affected components

Automation API

Update timeline

  1. investigating Sep 04, 2025, 04:55 AM UTC

    We are currently experiencing a service degradation in our AWS North America region for Automate. Customers may encounter delays when executing automations. Our team is investigating the issue.If you encounter any problems while accessing our services, please do not hesitate to contact our Customer Success Team.

  2. identified Sep 04, 2025, 05:29 AM UTC

    We have identified the root cause of the degradation affecting our Automate service in the AWS North America region. Our team is now implementing a fix. We will provide another update shortly.

  3. resolved Sep 04, 2025, 06:29 AM UTC

    This incident has been resolved. The fix has been deployed, and our Automate service is now operating normally. All automations are processing without delay. We apologize for any inconvenience this may have caused.