Confluence incident

Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage

Critical Resolved View vendor source →

Confluence experienced a critical incident on November 18, 2025 affecting View Content and iOS App and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:32 PM UTC
Resolved
Nov 18, 2025, 04:57 PM UTC
Duration
3h 24m
Detected by Pingoru
Nov 18, 2025, 01:32 PM UTC

Affected components

View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace Apps

Update timeline

  1. investigating Nov 18, 2025, 01:32 PM UTC

    We are aware of a global Cloudflare issue affecting Confluence Whiteboards and are currently looking into the issue.

  2. investigating Nov 18, 2025, 01:35 PM UTC

    We are aware of a global Cloudflare issue affecting Confluence Whiteboards and are currently looking into the issue.

  3. investigating Nov 18, 2025, 01:37 PM UTC

    We are aware of a global Cloudflare issue affecting Confluence Whiteboards and are currently looking into the issue.

  4. investigating Nov 18, 2025, 02:40 PM UTC

    We are aware of a global Cloudflare issue that is currently impacting Confluence. You may notice elevated server errors in Confluence Whiteboards and Databases. Cloudflare is actively working to restore its services, and we are closely monitoring its progress. We understand how disruptive this can be and truly appreciate your patience as we monitor the situation. We will continue to provide updates as we learn more.

  5. identified Nov 18, 2025, 03:58 PM UTC

    We are aware of a global Cloudflare issue that is currently impacting Confluence. Cloudflare is reporting that a fix has been implemented and services are restoring. Our engineering teams continue to monitor the restoration of services. It is possible that you may still encounter some errors or issues. We will update you when services are fully restored. We will continue to provide updates as we learn more.

  6. resolved Nov 18, 2025, 04:57 PM UTC

    Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage Cloudflare successfully deployed a fix for the issue that was impacting Confluence. We are no longer seeing Confluence system performance degradation and Confluence systems have been fully restored. We will continue monitoring