Confluence experienced a minor incident on August 12, 2026 affecting View Content and iOS App and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 12, 2026, 08:11 PM UTC
Impact Some Confluence Cloud users visiting public links saw a Something went wrong error page. The issue affected anonymous access paths for public links, and some related Confluence areas could also show the same error message. Current Status A problematic recent change was identified and a revert was prepared. The team is using the revert path to restore the affected experience while checking that service returns to normal. Next Steps The incident team is completing the revert and monitoring the affected experience. Further updates will be sent in 60 minutes, or sooner if there is a material change.
- resolved Aug 12, 2026, 10:13 PM UTC
On August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally for all affected customers.