Confluence incident

Static macro rendering is failing in Confluence Cloud

Major Resolved View vendor source →
Started
Mar 12, 2026, 11:42 AM UTC
Resolved
Mar 13, 2026, 12:26 AM UTC
Duration
12h 43m
Detected by Pingoru
Mar 12, 2026, 11:42 AM UTC

Affected components

View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data

Update timeline

  1. investigating Mar 12, 2026, 11:42 AM UTC

    Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

  2. investigating Mar 12, 2026, 01:38 PM UTC

    Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

  3. identified Mar 12, 2026, 01:38 PM UTC

    Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.

  4. resolved Mar 13, 2026, 12:26 AM UTC

    On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

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