ComplianceAlpha experienced a minor incident on June 12, 2025 affecting Employee Compliance Solution, lasting 21h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 11:13 PM UTC
We are currently experiencing a delay in the processing of EC Screening Lists. The issue has been identified, and the team is actively working on a resolution. We will provide updates as progress is made. Thank you for your patience.
- identified Jun 12, 2025, 11:13 PM UTC
We are currently experiencing a delay in the processing of EC Screening Lists. The issue has been identified, and the team is actively working on a resolution. We will provide updates as progress is made. Thank you for your patience.
- monitoring Jun 13, 2025, 07:43 PM UTC
The fix for the EC Screening List issue has been successfully deployed. We are actively monitoring the implementation and will provide further updates to impacted clients as soon as possible.
- resolved Jun 13, 2025, 08:38 PM UTC
The fix for the EC Screening List issue was successfully deployed earlier today. The system is now fully caught up and operating as expected.