ComplianceAlpha experienced a notice incident on July 12, 2022 affecting ComplianceAlpha Login and AML KYC / CIP Solution and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
ComplianceAlpha LoginAML KYC / CIP SolutionTCA / Best Execution SolutionBroker Dealer / Rep Management SolutionCompliance Management SolutionControl Room SolutionCybersecurity Solutione-Communications Surveillance & Archive Solutione-Learning SolutionEmployee Compliance Solution
Update timeline
- investigating Jul 12, 2022, 02:37 PM UTC
We are investigating issues with the dashboards that are not rendering and response times are slower than normal. We are currently treating this with the highest priority and have an incident response team actively working to resolve the issue as quickly as possible.
- monitoring Jul 12, 2022, 02:50 PM UTC
We have identified and resolved the issue with slowness in the system. We are currently monitoring the system.
- resolved Jul 12, 2022, 03:22 PM UTC
This incident has been resolved.