ComplianceAlpha incident

Slowness in Marketing Review

Minor Resolved View vendor source →

ComplianceAlpha experienced a minor incident on July 28, 2022 affecting Marketing Review Solution, lasting 19h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 04:05 PM UTC
Resolved
Jul 29, 2022, 11:16 AM UTC
Duration
19h 10m
Detected by Pingoru
Jul 28, 2022, 04:05 PM UTC

Affected components

Marketing Review Solution

Update timeline

  1. investigating Jul 28, 2022, 04:05 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 28, 2022, 04:09 PM UTC

    We have reports of slowness in MR, this is currently being looked into.

  3. investigating Jul 28, 2022, 04:09 PM UTC

    We have reports of slowness in MR, this is currently being looked into.

  4. investigating Jul 28, 2022, 04:12 PM UTC

    We are continuing to investigate this issue.

  5. identified Jul 28, 2022, 06:18 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Jul 29, 2022, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jul 29, 2022, 10:02 AM UTC

    Fix deployed overnight which is being monitored

  8. resolved Jul 29, 2022, 11:16 AM UTC

    This incident has been resolved.