ComplianceAlpha incident

Application login failures

Critical Resolved View vendor source →

ComplianceAlpha experienced a critical incident on July 30, 2022 affecting ComplianceAlpha Login, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2022, 08:09 PM UTC
Resolved
Jul 30, 2022, 09:31 PM UTC
Duration
1h 22m
Detected by Pingoru
Jul 30, 2022, 08:09 PM UTC

Affected components

ComplianceAlpha Login

Update timeline

  1. investigating Jul 30, 2022, 08:09 PM UTC

    Infrastructure patching caused critical servers to be unresponsive. ACA has found the root cause and is fixing the issue.

  2. identified Jul 30, 2022, 08:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 30, 2022, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 30, 2022, 09:31 PM UTC

    This incident has been resolved.