ComplianceAlpha incident

Password Reset emails & Account Activation emails not going out from Alpha to users

Minor Resolved View vendor source →

ComplianceAlpha experienced a minor incident on October 10, 2022 affecting Compliance Management Solution, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2022, 02:00 PM UTC
Resolved
Oct 10, 2022, 05:30 PM UTC
Duration
3h 30m
Detected by Pingoru
Oct 10, 2022, 02:00 PM UTC

Affected components

Compliance Management Solution

Update timeline

  1. investigating Oct 10, 2022, 02:00 PM UTC

    We are currently investigating this issue.

  2. identified Oct 10, 2022, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 10, 2022, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 10, 2022, 05:27 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 10, 2022, 05:30 PM UTC

    This incident has been resolved.