ComplianceAlpha experienced a major incident on January 3, 2023 affecting ComplianceAlpha Login, lasting 15h 48m. The incident has been resolved; the full update timeline is below.
Affected components
ComplianceAlpha Login
Update timeline
- investigating Jan 03, 2023, 02:37 PM UTC
Issue with logging in currently. We're currently investigating the issue.
- identified Jan 03, 2023, 03:27 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 03, 2023, 04:39 PM UTC
Logging in is currently possible, although it's slower than normal. We're still working on a fix and have narrowed in on the root cause.
- identified Jan 03, 2023, 04:39 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 03, 2023, 04:55 PM UTC
We're working on restoring the application as soon as possible.
- monitoring Jan 03, 2023, 05:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 04, 2023, 06:25 AM UTC
This incident has been resolved.