ComplianceAlpha experienced a major incident on January 8, 2024 affecting Marketing Review Solution, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 08, 2024, 09:50 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 09, 2024, 01:39 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 09, 2024, 03:36 PM UTC
A fix has been implemented for Marketing Review performance and we are monitoring the results.
- identified Jan 09, 2024, 04:03 PM UTC
An update was implemented that fixed some but not all of the performance issues. Another update is being worked on to address the rest of the performance issues in Marketing Review.
- identified Jan 10, 2024, 12:22 AM UTC
A second update was implemented that improved performance but some issues are still occurring. Another update is being worked on to address the rest of the performance issues in Marketing Review.
- resolved Jan 10, 2024, 07:11 PM UTC
This incident has been resolved.