ComplianceAlpha experienced a minor incident on February 27, 2024 affecting e-Communications Surveillance & Archive Solution, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
e-Communications Surveillance & Archive Solution
Update timeline
- investigating Feb 27, 2024, 11:37 PM UTC
Exclusively within the eComms module, we're encountering delays/slowness in processing emails. Our team is diligently investigating this matter.
- resolved Feb 28, 2024, 01:09 AM UTC
Within the eComms module, the delays observed during email processing have been resolved, and services are now operating normally.