ComplianceAlpha incident

EC - Certification Loading Slow

Notice Resolved View vendor source →

ComplianceAlpha experienced a notice incident on August 2, 2024 affecting Employee Compliance Solution, lasting 5h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2024, 03:28 PM UTC
Resolved
Aug 02, 2024, 09:00 PM UTC
Duration
5h 32m
Detected by Pingoru
Aug 02, 2024, 03:28 PM UTC

Affected components

Employee Compliance Solution

Update timeline

  1. investigating Aug 02, 2024, 03:28 PM UTC

    We are investigating an issue causing the Employee Compliance Certification page to load slowly.

  2. identified Aug 02, 2024, 03:49 PM UTC

    The solution for the slow loading of Employee Compliance Certifications has been identified and will be deployed to production tonight (August 2, 2024) at 9:00 pm ET.

  3. resolved Aug 03, 2024, 07:08 PM UTC

    This incident has been resolved.