ComplianceAlpha incident

PGP Errors

Minor Resolved View vendor source →

ComplianceAlpha experienced a minor incident on August 26, 2024 affecting Employee Compliance Solution, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 03:13 PM UTC
Resolved
Aug 26, 2024, 09:17 PM UTC
Duration
6h 4m
Detected by Pingoru
Aug 26, 2024, 03:13 PM UTC

Affected components

Employee Compliance Solution

Update timeline

  1. identified Aug 26, 2024, 03:13 PM UTC

    Errors are occuring when processing Broker & Screening Lists using PGP Key decryption. Currently being worked on with a hotfix.

  2. monitoring Aug 26, 2024, 04:55 PM UTC

    Errors are occuring when processing Broker & Screening Lists using PGP Key decryption. A fix has been implemented and we're working on fixing the historical data.

  3. resolved Aug 26, 2024, 09:17 PM UTC

    This incident has been resolved.