ComplianceAlpha experienced a notice incident on October 24, 2024 affecting AML KYC / CIP Solution and Broker Dealer / Rep Management Solution and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
AML KYC / CIP SolutionBroker Dealer / Rep Management SolutionCompliance Management Solutione-Learning SolutionMarket Abuse Surveillance SolutionMarketing Review Solution
Update timeline
- investigating Oct 24, 2024, 07:57 PM UTC
Currently, Market Abuse, Marketing Review, Compliance Management, EComms, AML, and e-Learning are down. This is being investigated.
- monitoring Oct 24, 2024, 08:09 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 24, 2024, 08:10 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 24, 2024, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2024, 09:46 PM UTC
This incident has been resolved.