ComplianceAlpha incident

AML Screening Lists unable to show new search results

Major Resolved View vendor source →

ComplianceAlpha experienced a major incident on April 29, 2025 affecting AML KYC / CIP Solution, lasting 19h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 05:33 PM UTC
Resolved
Apr 30, 2025, 12:37 PM UTC
Duration
19h 3m
Detected by Pingoru
Apr 29, 2025, 05:33 PM UTC

Affected components

AML KYC / CIP Solution

Update timeline

  1. investigating Apr 29, 2025, 05:33 PM UTC

    We are currently investigating an issue where we are failing to load data from a third-party data provider. We will provide an update when we have more information.

  2. resolved Apr 30, 2025, 12:37 PM UTC

    This incident has been resolved.