Compass NZ incident
Network Status Update – Planned Maintenance
Compass NZ experienced a notice incident on March 18, 2025 affecting Fibre Broadband, lasting 8h. The incident has been resolved; the full update timeline is below.
Affected components
Fibre Broadband
Update timeline
- monitoring Mar 18, 2025, 12:27 PM UTC
One of our upstream providers is conducting planned maintenance tonight, starting at 10:00 PM and lasting for approximately 4 hours. During this period, you may experience degraded performance on international routes. We appreciate your patience and understanding while this essential maintenance is carried out. Our team is monitoring the network closely to minimise any impact. Thank you for your continued support.
- monitoring Mar 18, 2025, 12:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 18, 2025, 08:27 PM UTC
The issue affecting broadband has now been resolved. Thank you for your patience.