Compass NZ experienced a notice incident on May 1, 2025 affecting Business Voice, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 01, 2025, 09:50 PM UTC
Business Voice services are temporarily down to due to unplanned maintenance, Our Technicians are investigating this and we will expect to get an update at 11am.
- identified May 01, 2025, 09:55 PM UTC
We are continuing to work on a fix for this issue.
- identified May 01, 2025, 11:01 PM UTC
Our Technicians are still working on restoring the affected services, We will give a further update at 12pm.
- identified May 02, 2025, 12:10 AM UTC
Services should up within the next 30 minutes We will continue to update if we have any further information.
- monitoring May 02, 2025, 12:18 AM UTC
Services are now back online, We will continue to monitor the services and will provide an update if any services are still affected.
- resolved May 02, 2025, 02:57 AM UTC
This has now been resolved and services are back online.