CommPeak Outage History

CommPeak is up right now

Pingoru has recorded 36 incidents for CommPeak: 5 in the last 12 months and 3 in the last 90 days.

Source: commpeakstatus.com

36incidents recorded
5last 12 months
3last 90 days
84 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking CommPeak in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202610 of 744 (0%)
September 202611 of 720 (0%)
October 202610 of 525 (0%)

Incidents, newest first

Minor October 6, 2026 Investigating Elevated Response Times Following Scheduled Maintenance 3m PBX Stats

Started Oct 06, 2026, 11:54 AM UTC· resolved Oct 06, 2026, 11:58 AM UTC

  1. identified Oct 06, 2026, 11:54 AM UTC

    Following our recent scheduled maintenance on PBX Stas, we are observing unexpected side effects impacting a small percentage of requests, resulting in elevated response times. Our engineering team is actively investigating the root cause and deploying a fix. Voice services and primary features remain operational, but some users may experience intermittent delays.

  2. resolved Oct 06, 2026, 11:58 AM UTC

    The performance issues affecting PBX Stas following our scheduled maintenance have been fully resolved. Response times and request processing have returned to normal operating parameters. Our team will continue to monitor system stability closely. We appreciate your patience while we worked to resolve this issue.

Read the full incident report →

Minor September 22, 2026 Web Application Incident 46m Third Party Data Connector, Web Application

Started Sep 22, 2026, 12:14 PM UTC· resolved Sep 22, 2026, 01:01 PM UTC

  1. identified Sep 22, 2026, 12:14 PM UTC

    We are experiencing a temporary dialer that may cause a compromised performance in your dialer functionality and performance

  2. identified Sep 22, 2026, 12:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 22, 2026, 12:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2026, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 26, 2026 Service Disruption — All Systems 4m commpeak.com, SMS Gateway

Started Aug 26, 2026, 07:56 AM UTC· resolved Aug 26, 2026, 08:00 AM UTC

  1. investigating Aug 26, 2026, 07:56 AM UTC

    We are currently experiencing a disruption affecting multiple CommPeak services, including [Voice / SIP trunking, SMS, DID provisioning, Dialer, Customer Portal, API]. During this period, you may see [failed call attempts, delayed message delivery, portal login errors, API timeouts]. Our engineering team identified the issue at [07:34 UTC] and is actively working on restoring full service. This is our top priority, and we have all relevant teams engaged. We will post the next update by [08:15 UTC], or sooner if the situation changes. We understand the impact this has on your operations, and we are sorry for the disruption. For account-specific questions, please contact your account manager or [email protected].

  2. resolved Aug 26, 2026, 08:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025 We are investigating the issue causing the current outage 11m my.commpeak.com, PBX Stats, Web Application, Web Application and 4 more

Started Dec 05, 2025, 09:12 AM UTC· resolved Dec 05, 2025, 09:23 AM UTC

  1. investigating Dec 05, 2025, 09:12 AM UTC

    Our team is actively investigating the ongoing outage and working toward a resolution

  2. monitoring Dec 05, 2025, 09:17 AM UTC

    The issue originates with our vendor, Cloudflare. They have deployed a fix and are monitoring its effectiveness.

  3. resolved Dec 05, 2025, 09:23 AM UTC

    This incident has been resolved

Read the full incident report →

Critical November 18, 2025 Third-party provider issues 5h 54m my.commpeak.com, commpeak.com, Web Application, Web Application and 5 more

Started Nov 18, 2025, 11:59 AM UTC· resolved Nov 18, 2025, 05:53 PM UTC

  1. investigating Nov 18, 2025, 11:59 AM UTC

    We have confirmed that the issue lies with our third-party provider, Cloudflare. While they proceed with remediation, our team is researching alternative means to bypass the dependency.

  2. investigating Nov 18, 2025, 12:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2025, 03:08 PM UTC

    We can see that our third-party provider, Cloudflare, is in the process of recovering, although some issues may still persist. We will continue to monitor the situation closely and are working on a long-term workaround to prevent similar problems in the future. Some of these workarounds have already been implemented, while others are currently in progress.

  4. resolved Nov 18, 2025, 05:53 PM UTC

    The incident has been resolved and all services are operating normally.

Read the full incident report →

Minor August 4, 2025 Network Performance Issues in Europe Region 20h 3m my.commpeak.com, Web Application, Web Application, Web Application and 4 more

Started Aug 04, 2025, 10:10 AM UTC· resolved Aug 05, 2025, 06:13 AM UTC

  1. investigating Aug 04, 2025, 10:10 AM UTC

    We are currently investigating degraded network performance for our infrastructure in European Region.

  2. identified Aug 04, 2025, 10:42 AM UTC

    There is an issue with one of our vendors Cloudflare. The scope of the impact is affecting european network. The fix is being implemented.

  3. monitoring Aug 04, 2025, 12:17 PM UTC

    Cloudflare has mitigated the current impact. We will continue to monitor the network status.

  4. resolved Aug 05, 2025, 06:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 17, 2025 TextPeak Outage 1h 35m SMS Gateway

Started Jul 17, 2025, 03:32 PM UTC· resolved Jul 17, 2025, 05:08 PM UTC

  1. investigating Jul 17, 2025, 03:32 PM UTC

    We are currently experiencing a major outage affecting our TexPeak. Our engineering team is actively working to resolve the issue as quickly as possible. Thank you for your patience

  2. identified Jul 17, 2025, 04:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 17, 2025, 05:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 30, 2025 SMS Gateway Outage 2h 21m SMS Gateway

Started Jun 30, 2025, 07:39 AM UTC· resolved Jun 30, 2025, 10:01 AM UTC

  1. identified Jun 30, 2025, 07:39 AM UTC

    We’re currently experiencing a major outage affecting our SMS gateway. Our engineering team is actively working to resolve the issue as quickly as possible. Thank you for your patience

  2. resolved Jun 30, 2025, 10:01 AM UTC

    The incident has been resolved.

Read the full incident report →