CommonLit Outage History

Type: Incident Duration: 1 day, 21 hours and 54 minutes Affected Components: commonlit.org Apr 1, 15:57:51 GMT+0 - Monitoring - We have identified and fixed the root cause of the issue. We are still working to resolve some data delays and there may be occasional slow page loading times as we recover, but otherwise CommonLit should be stable and operating normally. Mar 31, 17:17:57 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 2, 15:11:59 GMT+0 - Resolved - This incident has been resolved. Mar 31, 17:32:28 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 31, 18:08:10 GMT+0 - Identified - We are continuing to experience networking issues with our database provider. Our team is monitoring and working to restore full service. Mar 31, 18:49:02 GMT+0 - Resolved - This incident has been resolved. Mar 31, 19:31:57 GMT+0 - Identified - We are continuing to work on a fix for this incident.

Type: Incident Duration: 4 days, 2 hours and 14 minutes Feb 9, 18:23:21 GMT+0 - Identified - Some users whose computers or browsers use iBoss are experiencing suddenly closing tabs. To remedy this issue, your site administrator may need to make configuration changes to iBoss for your school. We recommend contacting iBoss directly for support. Feb 6, 15:00:00 GMT+0 - Investigating - CommonLit is currently closing on Chromebooks. We are currently investigating this incident. Reach out to [[email protected]](mailto:[email protected]) if you need assistance printing PDFs of lessons. Feb 10, 17:13:49 GMT+0 - Resolved - After investigation of this incident, it was determined that configurations in iBoss are causing this problem. Tech teams should reach out to iBoss for support in resolving this issue.