CommonLit incident

Server capacity unavailable

Major Resolved View vendor source →

CommonLit experienced a major incident on October 20, 2025, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 12:48 PM UTC
Resolved
Oct 21, 2025, 01:38 PM UTC
Duration
1d
Detected by Pingoru
Oct 20, 2025, 12:48 PM UTC

Update timeline

  1. identified Oct 20, 2025, 12:48 PM UTC

    An upstream infrastructure provider is suffering a major outage. During this time our ability to add servers to our fleet is reduced and users may experience slower traffic and degraded performance..

  2. monitoring Oct 20, 2025, 08:06 PM UTC

    AWS is able to fulfill capacity requests and we are handling traffic again as expected. Thank you for your patience during the incident..

  3. resolved Oct 21, 2025, 01:38 PM UTC

    Our infrastructure provider has restored service and we have confirmed all our systems are working at the expected capacity. Thank you for your patience..