CommonLit is slow to load
Timeline · 2 updates
- investigating Sep 01, 2026, 06:16 PM UTC
We are currently investigating this incident.
- resolved Sep 01, 2026, 09:46 PM UTC
This incident has been resolved.
CommonLit had 13 outages in the last 2 years totaling 198h 0m of downtime, averaging 0.5 incidents per month.
There were 13 CommonLit outages since April 7, 2025 totaling 198h 0m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently investigating this incident.
This incident has been resolved.
We are currently investigating this incident.
We are having trouble connecting to our search infrastructure. Search will be unavailable until we are able to connect.
Our upstream service has recovered and we are monitoring.
The underlying infrastructure issue appears to have been resolved. We are continuing to monitor.
This incident has been resolved.
We are currently investigating this incident..
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
We are continuing to work on a fix for this incident..
We implemented a fix and are currently monitoring the result..
We are continuing to experience networking issues with our database provider. Our team is monitoring and working to restore full service..
This incident has been resolved..
We are continuing to work on a fix for this incident..
We have identified and fixed the root cause of the issue. We are still working to resolve some data delays and there may be occasional slow page loading times as we recover, but otherwise CommonLit should be stable and operating normally. .
This incident has been resolved..
CommonLit is currently closing on Chromebooks. We are currently investigating this incident. Reach out to [[email protected]](mailto:[email protected]) if you need assistance printing PDFs of lessons..
Some users whose computers or browsers use iBoss are experiencing suddenly closing tabs. To remedy this issue, your site administrator may need to make configuration changes to iBoss for your school. We recommend contacting iBoss directly for support..
After investigation of this incident, it was determined that configurations in iBoss are causing this problem. Tech teams should reach out to iBoss for support in resolving this issue..
Cloudflare is experiencing a global network incident. During this time, some users will be unable to reach commonlit.org. We are continuing to monitor and will update as the situation evolves..
Cloudflare is restoring service to their global network. .
An upstream infrastructure provider is suffering a major outage. During this time our ability to add servers to our fleet is reduced and users may experience slower traffic and degraded performance..
AWS is able to fulfill capacity requests and we are handling traffic again as expected. Thank you for your patience during the incident..
Our infrastructure provider has restored service and we have confirmed all our systems are working at the expected capacity. Thank you for your patience..
We are aware of the issue and have identified the cause. Service will be restored very shortly..
This incident has been resolved..
CommonLit is impacted by an outage at Google Cloud platform (You can track Google Cloud's status here: ). We are monitoring the status of Google Cloud related components..
Our upstream service providers are recovering and our service has been restored. We are continuing to closely monitor systems and Google Cloud Platform's overall health. Thank you for your patience..
We are currently investigating an issue with user log ins on CommonLit. We'll update our status as our team uncovers more about the incident..
We are launching a fix to this issue and will be monitoring the status of the site related to this issue..
We are continuing to monitor for any further issues..
This incident has been resolved..
Our search service is currently experiencing a partial outage. During this time library searches not fully available. We are monitoring the situation. All other portions of CommonLit are fully operational..
Library search results are again available. We are continuing to monitor the service. Thank you for your patience..
Errors on search have been resolved and the service has been stable. Thank you for your patience..
CommonLit is currently experiencing issues with our log in page. We are investigating the issue and will provide updates as we are able..
The issue has been identified and a fix is being implemented..
We are continuing to work on a fix for this issue..
We are continuing to work on a fix for this issue..
A fix has been implemented and we are monitoring the results..
We are continuing to monitor for any further issues..
Our technical fix has been applied and service has been restored. We are continuing to monitor. We apologize for the disruption and appreciate your patience..