Issues with CommonLit on computers using iBoss

Update timeline

1. resolved Feb 06, 2026, 03:00 PM UTC

   Type: Incident Duration: 4 days, 2 hours and 14 minutes Feb 9, 18:23:21 GMT+0 - Identified - Some users whose computers or browsers use iBoss are experiencing suddenly closing tabs. To remedy this issue, your site administrator may need to make configuration changes to iBoss for your school. We recommend contacting iBoss directly for support. Feb 6, 15:00:00 GMT+0 - Investigating - CommonLit is currently closing on Chromebooks. We are currently investigating this incident. Reach out to [[email protected]](mailto:[email protected]) if you need assistance printing PDFs of lessons. Feb 10, 17:13:49 GMT+0 - Resolved - After investigation of this incident, it was determined that configurations in iBoss are causing this problem. Tech teams should reach out to iBoss for support in resolving this issue.