Common Ninja Outage History

Common Ninja is up right now

Common Ninja had 2 outages in the last 2 years totaling 20h 36m of downtime — averaging 0.1 incidents per month.

There were 2 Common Ninja outages since June 10, 2025 totaling 20h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://commonninja.statuspage.io

Major October 20, 2025

AWS Global Service Degradation

Detected by Pingoru
Oct 20, 2025, 02:44 PM UTC
Resolved
Oct 21, 2025, 02:30 AM UTC
Duration
11h 45m
Affected: APIEditorEditorEmbedDashboard
Timeline · 7 updates
  1. investigating Oct 20, 2025, 02:44 PM UTC

    Multiple Common Ninja services may experience degraded performance or temporary unavailability. AWS is currently experiencing increased error rates and latencies across multiple services in the US-EAST-1 (N. Virginia) region. This issue is affecting key services such as EC2, Lambda, RDS, SQS, and EventBridge, which may lead to intermittent issues or slow performance for Common Ninja users.

  2. investigating Oct 20, 2025, 02:44 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 03:13 PM UTC

    AWS has shared an update regarding the ongoing network connectivity issues affecting multiple services in the US-EAST-1 (N. Virginia) region. According to AWS, the issue originated from within the EC2 internal network and continues to impact services such as DynamoDB, SQS, and Amazon Connect. AWS is actively investigating and implementing mitigations to restore full service. As a result, some Common Ninja services may still experience intermittent errors, latency, or degraded performance. We’re closely monitoring AWS’s progress and will continue to provide updates as more information becomes available. 👉 Follow official AWS updates here: https://status.aws.amazon.com/

  4. investigating Oct 20, 2025, 04:41 PM UTC

    We’re still monitoring the ongoing AWS outage. AWS is investigating a network issue within the EC2 internal network affecting multiple services. Some Common Ninja features may still experience intermittent issues. We’ll update again once AWS provides more details.

  5. investigating Oct 20, 2025, 05:19 PM UTC

    We are continuing to investigate this issue.

  6. investigating Oct 20, 2025, 06:34 PM UTC

    We are continuing to investigate this issue.

  7. resolved Oct 21, 2025, 04:18 AM UTC

    AWS has confirmed that the network connectivity issues in the US-EAST-1 (N. Virginia) region have been fully resolved. All affected AWS services, including EC2, DynamoDB, SQS, and Amazon Connect, have recovered, and Common Ninja systems are now operating normally. We’ll continue to monitor performance to ensure full stability, but no further impact is expected. Thank you for your patience and understanding during this incident 🙏

Read the full incident report →

Critical June 10, 2025

🚨 Heroku Platform Outage

Detected by Pingoru
Jun 10, 2025, 04:09 PM UTC
Resolved
Jun 11, 2025, 01:00 AM UTC
Duration
8h 50m
Affected: EditorEditorEmbedDashboard
Timeline · 4 updates
  1. investigating Jun 10, 2025, 04:09 PM UTC

    We are currently experiencing an outage due to an issue with the Heroku platform. This affects several of our backend services, leading to degraded performance or inaccessibility of some features. The issue originates from Heroku's infrastructure (see Heroku Status Incident #2822, https://status.heroku.com/incidents/2822). Our engineering team is actively monitoring the situation and will provide updates as more information becomes available. We appreciate your patience and understanding.

  2. investigating Jun 10, 2025, 04:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 10, 2025, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2025, 04:04 AM UTC

    This incident has been resolved.

Read the full incident report →