Common Ninja experienced a major incident on October 20, 2025 affecting API and Editor and 1 more component, lasting 11h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:44 PM UTC
Multiple Common Ninja services may experience degraded performance or temporary unavailability. AWS is currently experiencing increased error rates and latencies across multiple services in the US-EAST-1 (N. Virginia) region. This issue is affecting key services such as EC2, Lambda, RDS, SQS, and EventBridge, which may lead to intermittent issues or slow performance for Common Ninja users.
- investigating Oct 20, 2025, 02:44 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 03:13 PM UTC
AWS has shared an update regarding the ongoing network connectivity issues affecting multiple services in the US-EAST-1 (N. Virginia) region. According to AWS, the issue originated from within the EC2 internal network and continues to impact services such as DynamoDB, SQS, and Amazon Connect. AWS is actively investigating and implementing mitigations to restore full service. As a result, some Common Ninja services may still experience intermittent errors, latency, or degraded performance. We’re closely monitoring AWS’s progress and will continue to provide updates as more information becomes available. 👉 Follow official AWS updates here: https://status.aws.amazon.com/
- investigating Oct 20, 2025, 04:41 PM UTC
We’re still monitoring the ongoing AWS outage. AWS is investigating a network issue within the EC2 internal network affecting multiple services. Some Common Ninja features may still experience intermittent issues. We’ll update again once AWS provides more details.
- investigating Oct 20, 2025, 05:19 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 06:34 PM UTC
We are continuing to investigate this issue.
- resolved Oct 21, 2025, 04:18 AM UTC
AWS has confirmed that the network connectivity issues in the US-EAST-1 (N. Virginia) region have been fully resolved. All affected AWS services, including EC2, DynamoDB, SQS, and Amazon Connect, have recovered, and Common Ninja systems are now operating normally. We’ll continue to monitor performance to ensure full stability, but no further impact is expected. Thank you for your patience and understanding during this incident 🙏