Colladium incident

Delay of STP responses

Minor Resolved View vendor source →

Colladium experienced a minor incident on February 8, 2019 affecting Single Touch Payroll (STP), lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2019, 03:10 AM UTC
Resolved
Feb 12, 2019, 09:38 PM UTC
Duration
4d 18h
Detected by Pingoru
Feb 08, 2019, 03:10 AM UTC

Affected components

Single Touch Payroll (STP)

Update timeline

  1. identified Feb 08, 2019, 03:10 AM UTC

    Some STP response messages are being delayed due to an ATO issue. The ATO advise us this is expected to be rectified by Monday 11/2/2019.

  2. resolved Feb 12, 2019, 09:38 PM UTC

    The ATO's fix was deployed over the weekend and responses are now available. This issue is now resolved.