Colladium incident

Some suppliers unable to send invoices

Minor Resolved View vendor source →

Colladium experienced a minor incident on April 21, 2021 affecting Forms, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 12:38 AM UTC
Resolved
Apr 21, 2021, 03:04 AM UTC
Duration
2h 26m
Detected by Pingoru
Apr 21, 2021, 12:38 AM UTC

Affected components

Forms

Update timeline

  1. investigating Apr 21, 2021, 12:38 AM UTC

    We're aware of an issue where some suppliers are unable to send invoices because the 'send' button is not click-able. We're looking into this now and will give you an update when we have one.

  2. identified Apr 21, 2021, 02:39 AM UTC

    We've identified the issue and are now deploying the fix for it.

  3. resolved Apr 21, 2021, 03:04 AM UTC

    This fix has been deployed, so all invoices should be able to be sent as expected. But please contact our support team if you notice any issues. Sorry for any inconvenience this caused.