Colladium incident
Issue with latency and sporadic unavailability
Colladium experienced a minor incident on June 12, 2024 affecting Colladium and Join and login and 1 more component, lasting 7h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2024, 12:45 AM UTC
Colladium is experience latency issues and sporadic unavailability. We are currently investigating this and will provide updates on this page as they come to hand. Sorry for the inconvenience.
- identified Jun 12, 2024, 04:21 AM UTC
We have identified an issue and we're currently working on an appropriate fix. We expect to be able to provide more of an update in the next hour.
- monitoring Jun 12, 2024, 05:44 AM UTC
We made a configuration change to resolve this issue at 2:40 pm AEST. We're continuing to monitor it, and since the change, we've not seen any slowness while using Colladium. If you have any issues, please get in touch with our support team. We're sorry for the inconvenience that this has caused.
- resolved Jun 12, 2024, 08:21 AM UTC
Earlier today at 2:40 pm AEST, we made a configuration change which has resolved the issue. If you have any further issues, please get in touch with our support team. We're sorry for the inconvenience that this has caused.