Colladium experienced a major incident on October 10, 2023 affecting Colladium, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Colladium
Update timeline
- investigating Oct 10, 2023, 11:04 PM UTC
We are currently investigating an issue where some users cannot access Colladium.
- identified Oct 10, 2023, 11:31 PM UTC
We've identified an issue. We're continuing to work through the incident, but all users should be able to access Colladium.
- identified Oct 11, 2023, 12:07 AM UTC
All users should be able to access Colladium. We're continuing to investigate with our upstream provider.
- monitoring Oct 11, 2023, 02:41 AM UTC
Since 10:18 AEDT, all users have been able to access Colladium. We're continuing to monitor the service.
- resolved Oct 11, 2023, 05:37 AM UTC
The issue this morning whereby some users were unable to access Colladium is resolved.