Colladium incident

SMSF contributions aren't able to be viewed

Minor Resolved View vendor source →

Colladium experienced a minor incident on October 14, 2026 affecting SMSF gateway, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 12:05 AM UTC
Resolved
Oct 15, 2026, 11:03 PM UTC
Duration
1d 22h
Detected by Pingoru
Oct 14, 2026, 12:05 AM UTC

Affected components

SMSF gateway

Update timeline

  1. investigating Oct 14, 2026, 12:05 AM UTC

    SMSF contributions are currently unavailable to be viewed. We’re working to resolve the issue and will provide an update shortly. We apologise for the inconvenience.

  2. monitoring Oct 14, 2026, 07:14 AM UTC

    We've resolved this issue now and are monitoring it to ensure everything is working as expected. Please reach out to our team if you notice anything. Thanks for your patience with this.

  3. resolved Oct 15, 2026, 11:03 PM UTC

    We're confident this issue is now resolved. Again, thanks for your patience and sorry for any inconvenience.