CoinTracker incident

Processing of background jobs is slow

Notice Resolved View vendor source →

CoinTracker experienced a notice incident on February 15, 2024 affecting Website, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 06:21 PM UTC
Resolved
Feb 15, 2024, 06:43 PM UTC
Duration
22m
Detected by Pingoru
Feb 15, 2024, 06:21 PM UTC

Affected components

Website

Update timeline

  1. investigating Feb 15, 2024, 06:21 PM UTC

    We are currently investigating the issue with cost basis computation, sync transactions, and tax report delays.

  2. investigating Feb 15, 2024, 06:38 PM UTC

    We found the root cause of the problem and fixed the issue. All jobs that have been in the queue started processing.

  3. resolved Feb 15, 2024, 06:43 PM UTC

    All jobs from the backlog are processed. The incident is Resolved.