CoinTracker incident

Incorrect portfolio balances displayed on website and mobile app

Minor Resolved View vendor source →

CoinTracker experienced a minor incident on March 12, 2024 affecting Website, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 04:05 PM UTC
Resolved
Mar 13, 2024, 09:38 PM UTC
Duration
1d 5h
Detected by Pingoru
Mar 12, 2024, 04:05 PM UTC

Affected components

Website

Update timeline

  1. investigating Mar 12, 2024, 04:05 PM UTC

    We are investigating an issue with incorrect portfolio balances displayed for some users. We will update this status page as things return to normal. Thank you for your patience!

  2. investigating Mar 13, 2024, 09:35 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 13, 2024, 09:38 PM UTC

    This incident has been resolved.