CoinTracker incident

Tax Forms are not downloading

Notice Resolved View vendor source →

CoinTracker experienced a notice incident on April 24, 2024, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 10:24 PM UTC
Resolved
Apr 24, 2024, 11:18 PM UTC
Duration
54m
Detected by Pingoru
Apr 24, 2024, 10:24 PM UTC

Update timeline

  1. investigating Apr 24, 2024, 10:24 PM UTC

    We are currently investigating an issue where users are unable to download their tax reports. Users will continue to receive their tax reports via email while we are working to resolve this issue. Thank you for your patience while we investigate!

  2. identified Apr 24, 2024, 11:00 PM UTC

    We have identified the issue and are deploying a fix.

  3. monitoring Apr 24, 2024, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2024, 11:18 PM UTC

    This incident has been resolved.