CoinTracker incident

Intermittent access issues for Ethereum wallets

Major Resolved View vendor source →

CoinTracker experienced a major incident on July 12, 2024 affecting Website, lasting 5d 4h. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 01:24 PM UTC
Resolved
Jul 17, 2024, 06:19 PM UTC
Duration
5d 4h
Detected by Pingoru
Jul 12, 2024, 01:24 PM UTC

Affected components

Website

Update timeline

  1. investigating Jul 12, 2024, 01:24 PM UTC

    We are currently investigating this issue. Users that are experiencing issues with adding or syncing ETH wallets should try again later.

  2. monitoring Jul 15, 2024, 01:31 PM UTC

    The impacting issue has been addressed. We are monitoring for continued failures to sync.

  3. resolved Jul 17, 2024, 06:19 PM UTC

    This incident has been resolved, and ETH wallets should import and sync as normal now. Thank you for your patience while we worked to resolve this!