CoinTracker experienced a minor incident on August 23, 2024 affecting Website, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 23, 2024, 01:51 PM UTC
Cost basis calculations are delayed. This can impact tax form generation, downloading CSVs, and capital gains calculations. We are currently investigating the root cause, thank you for your patience!
- monitoring Aug 23, 2024, 03:18 PM UTC
A fix has been implemented and cost basis calculations are beginning to run as normal. Some accounts may see continued delays as the calculations catch up. We will continue to monitor the situation and share updates.
- resolved Aug 23, 2024, 07:58 PM UTC
This issue has been resolved - cost basis calculations are running as normal and all delayed cost basis calculations have caught up. Thanks again for your patience while we worked on this!