CoinTracker incident

Issue Adding Base, Fraxtal, and Optimism Wallets

Minor Resolved View vendor source →

CoinTracker experienced a minor incident on April 24, 2025 affecting Website, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 02:05 PM UTC
Resolved
Apr 24, 2025, 02:14 PM UTC
Duration
8m
Detected by Pingoru
Apr 24, 2025, 02:05 PM UTC

Affected components

Website

Update timeline

  1. identified Apr 24, 2025, 02:05 PM UTC

    We are currently investigating an issue where some users are unable to add Base, Fraxtal, and Optimism wallets. Users may experience errors or failed attempts when trying to connect these wallets. Other wallet connections and platform features are not affected at this time. No action is required from users—we are working on resolving this as quickly as possible and will provide updates as necessary.

  2. identified Apr 24, 2025, 02:05 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 24, 2025, 02:14 PM UTC

    This incident has been resolved. Refreshing your web browser may be required if you continue to see this issue.