CoinJar incident
Issues with accessing / activating CoinJar Card
CoinJar experienced a minor incident on November 12, 2023 affecting CoinJar Card, lasting 5h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 12, 2023, 11:21 PM UTC
We are currently investigating issues with CoinJar Card. Until this is resolved, you may find an error displayed when: - accessing your CoinJar Card details within the CoinJar app - attempting to activate your physical CoinJar Card - attempting to change your CoinJar Card PIN - attempting to add your CoinJar Card to Google/Apple wallets We apologise for the inconvenience this issue is causing, and are urgently investigating the issue. We will provide an update as soon as possible. If you have any questions, please contact [email protected]
- resolved Nov 13, 2023, 04:57 AM UTC
This incident has been resolved.