CoinJar incident

Intermittent HTTP 5xx errors on CoinJar Exchange API

Minor Resolved View vendor source →

CoinJar experienced a minor incident on December 19, 2023 affecting CoinJar Exchange, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 02:07 AM UTC
Resolved
Dec 19, 2023, 05:03 AM UTC
Duration
2h 55m
Detected by Pingoru
Dec 19, 2023, 02:07 AM UTC

Affected components

CoinJar Exchange

Update timeline

  1. investigating Dec 19, 2023, 02:07 AM UTC

    We are currently investigating an intermittent issue affecting the CoinJar Exchange API. The errors began on December 18 2023 at 17:00 AEDT. We'll be in touch as soon as we have an update for you. Please email [email protected] if you need assistance.

  2. resolved Dec 19, 2023, 05:03 AM UTC

    We are pleased to inform you that the intermittent issue affecting the CoinJar Exchange API has been fully resolved. We understand the importance of uninterrupted access to our services and appreciate your patience during this time. As always, your experience and trust in CoinJar are our top priorities. For any queries or further assistance, please feel free to reach out to us at [email protected]. Thank you for your continued support.